Last updated: January 01, 2025
This Privacy Policy describes how DK
Trendspotters Powered by Vinayak Enterprise (the “Site”,
“we”, “us”, or “our”) collects, uses, and
discloses your personal information when you visit, use our services, or make a
purchase from dktrendspotters.com (the “Site”) or otherwise
communicate with us regarding the Site (collectively, the
“Services”). For purposes of this Privacy Policy, “you” and
“your” means you as the user of the Services, whether you are a
customer, website visitor, or another individual whose information we have
collected pursuant to this Privacy Policy.
Please read this Privacy Policy
carefully. By using and accessing any of the Services, you agree to the
collection, use, and disclosure of your information as described in this
Privacy Policy. If you do not agree to this Privacy Policy, please do not use
or access any of the Services.
Changes
to This Privacy Policy
We may update this Privacy Policy
from time to time, including to reflect changes to our practices or for other
operational, legal, or regulatory reasons. We will post the revised Privacy
Policy on the Site, update the “Last updated” date and take any other
steps required by applicable law.
How
We Collect and Use Your Personal Information
To provide the Services, we collect
personal information about you from a variety of sources, as set out below. The
information that we collect and use varies depending on how you interact with
us.
In addition to the specific uses set
out below, we may use information we collect about you to communicate with you,
provide or improve or improve the Services, comply with any applicable legal
obligations, enforce any applicable terms of service, and to protect or defend
the Services, our rights, and the rights of our users or others.
What
Personal Information We Collect
The types of personal information we
obtain about you depends on how you interact with our Site and use our
Services. When we use the term “personal information”, we are
referring to information that identifies, relates to, describes or can be
associated with you. The following sections describe the categories and
specific types of personal information we collect.
Information
We Collect Directly from You
Information that you directly submit
to us through our Services may include:
- Contact details
including your name, address, phone number, and email.
- Order information
including your name, billing address, shipping address, payment
confirmation, email address, and phone number.
- Account information
including your username, password, security questions and other
information used for account security purposes.
- Customer support information including the information you choose to include in
communications with us, for example, when sending a message through the
Services.
Some features of the Services may
require you to directly provide us with certain information about yourself. You
may elect not to provide this information, but doing so may prevent you from
using or accessing these features.
Information
We Collect about Your Usage
We may also automatically collect
certain information about your interaction with the Services (“Usage
Data“). To do this, we may use cookies, pixels and similar
technologies (“Cookies“). Usage Data may include information
about how you access and use our Site and your account, including device
information, browser information, information about your network connection,
your IP address and other information regarding your interaction with the
Services.
Information
We Obtain from Third Parties
Finally, we may obtain information
about you from third parties, including from vendors and service providers who
may collect information on our behalf, such as:
- Companies who support our Site and Services, such as
Shopify.
- Our payment processors, who collect payment information
(e.g., bank account, credit or debit card information, billing address) to
process your payment in order to fulfill your orders and provide you with
products or services you have requested, in order to perform our contract
with you.
- When you visit our Site, open or click on emails we
send you, or interact with our Services or advertisements, we, or third
parties we work with, may automatically collect certain information using
online tracking technologies such as pixels, web beacons, software
developer kits, third-party libraries, and cookies.
Any information we obtain from third
parties will be treated in accordance with this Privacy Policy. Also see the
section below, Third Party Websites and Links.
How
We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with
the Services in order to perform our contract with you, including to
process your payments, fulfill your orders, to send notifications to you
related to your account, purchases, returns, exchanges or other
transactions, to create, maintain and otherwise manage your account, to
arrange for shipping, facilitate any returns and exchanges and other
features and functionalities related to your account.
- Marketing and Advertising. We may use your personal information for marketing and
promotional purposes, such as to send marketing, advertising and
promotional communications by email, text message or postal mail, and to
show you advertisements for products or services. This may include using
your personal information to better tailor the Services and advertising on
our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect,
investigate or take action regarding possible fraudulent, illegal or
malicious activity. If you choose to use the Services and register an
account, you are responsible for keeping your account credentials safe. We
highly recommend that you do not share your username, password, or other
access details with anyone else. If you believe your account has been
compromised, please contact us immediately..
- Communicating with You and Service Improvement. We use your personal information to provide you with
customer support and improve our Services. This is in our legitimate
interests in order to be responsive to you, to provide effective services
to you, and to maintain our business relationship with you
Cookies
Like many websites, we use Cookies
on our Site. For specific information about the Cookies that we use related to
powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our
Services (including to remember your actions and preferences), to run analytics
and better understand user interaction with the Services (in our legitimate
interests to administer, improve and optimize the Services). We may also permit
third parties and services providers to use Cookies on our Site to better
tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept
Cookies by default, but you can choose to set your browser to remove or reject
Cookies through your browser controls. Please keep in mind that removing or
blocking Cookies can negatively impact your user experience and may cause some
of the Services, including certain features and general functionality, to work
incorrectly or no longer be available. Additionally, blocking Cookies may not
completely prevent how we share information with third parties such as our
advertising partners.
How
We Disclose Personal Information
In certain circumstances, we may
disclose your personal information to third parties for contract fulfillment
purposes, legitimate purposes and other reasons subject to this Privacy Policy.
Such circumstances may include:
- With vendors or other third parties who perform
services on our behalf (e.g., IT management, payment processing, data
analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide
services and advertise to you. Our business and marketing partners will
use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our
disclosure of certain information to third parties, such as to ship you
products or through your use of social media widgets or login
integrations, with your consent.
- With our affiliates or otherwise within our corporate
group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a
merger or bankruptcy, to comply with any applicable legal obligations
(including to respond to subpoenas, search warrants and similar requests),
to enforce any applicable terms of service, and to protect or defend the
Services, our rights, and the rights of our users or others.
We disclose the following categories
of personal information and sensitive personal information about users for the
purposes set out above in “How we Collect and Use your Personal Information”
and “How we Disclose Personal Information”:
|
Category |
Categories
of Recipients |
|
|
We do not use or disclose sensitive
personal information without your consent or for the purposes of inferring
characteristics about you.
User
Generated Content
The Services may enable you to post
product reviews and other user-generated content. If you choose to submit user
generated content to any public area of the Services, this content will be public
and accessible by anyone.
We do not control who will have
access to the information that you choose to make available to others, and
cannot ensure that parties who have access to such information will respect
your privacy or keep it secure. We are not responsible for the privacy or
security of any information that you make publicly available, or for the
accuracy, use or misuse of any information that you disclose or receive from
third parties.
Third
Party Websites and Links
Our Site may provide links to
websites or other online platforms operated by third parties. If you follow
links to sites not affiliated or controlled by us, you should review their
privacy and security policies and other terms and conditions. We do not
guarantee and are not responsible for the privacy or security of such sites,
including the accuracy, completeness, or reliability of information found on
these sites. Information you provide on public or semi-public venues, including
information you share on third-party social networking platforms may also be
viewable by other users of the Services and/or users of those third-party
platforms without limitation as to its use by us or by a third party. Our
inclusion of such links does not, by itself, imply any endorsement of the
content on such platforms or of their owners or operators, except as disclosed
on the Services.
Children’s
Data
The Services are not intended to be
used by children, and we do not knowingly collect any personal information
about children. If you are the parent or guardian of a child who has provided
us with their personal information, you may contact us using the contact
details set out below to request that it be deleted.
As of the Effective Date of this
Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as
those terms are defined in applicable law) personal information of individuals
under 16 years of age.
Security
and Retention of Your Information
Please be aware that no security
measures are perfect or impenetrable, and we cannot guarantee “perfect
security.” In addition, any information you send to us may not be secure while
in transit. We recommend that you do not use insecure channels to communicate
sensitive or confidential information to us.
How long we retain your personal
information depends on different factors, such as whether we need the
information to maintain your account, to provide the Services, comply with
legal obligations, resolve disputes or enforce other applicable contracts and
policies.
Your
Rights
Depending on where you live, you may
have some or all of the rights listed below in relation to your personal
information. However, these rights are not absolute, may apply only in certain
circumstances and, in certain cases, we may decline your request as permitted
by law.
- Right to Access / Know: You may have a right to request access to personal
information that we hold about you, including details relating to the ways
in which we use and share your information.
- Right to Delete:
You may have a right to request that we delete personal information we
maintain about you.
- Right to Correct:
You may have a right to request that we correct inaccurate personal
information we maintain about you.
- Right of Portability:
You may have a right to receive a copy of the personal information we hold
about you and to request that we transfer it to a third party, in certain
circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict
our processing of personal information.
- Withdrawal of Consent:
Where we rely on consent to process your personal information, you may
have the right to withdraw this consent.
- Appeal:
You may have a right to appeal our decision if we decline to process your
request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt
out of receiving these at any time by using the unsubscribe option
displayed in our emails to you. If you opt out, we may still send you
non-promotional emails, such as those about your account or orders that
you have made.
You may exercise any of these rights
where indicated on our Site or by contacting us using the contact details
provided below.
We will not discriminate against you
for exercising any of these rights. We may need to collect information from you
to verify your identity, such as your email address or account information,
before providing a substantive response to the request. In accordance with
applicable laws, you may designate an authorized agent to make requests on your
behalf to exercise your rights. Before accepting such a request from an agent,
we will require that the agent provide proof you have authorized them to act on
your behalf, and we may need you to verify your identity directly with us. We
will respond to your request in a timely manner as required under applicable
law.
Complaints
If you have complaints about how we
process your personal information, please contact us using the contact details
provided below. If you are not satisfied with our response to your complaint,
depending on where you live you may have the right to appeal our decision by
contacting us using the contact details set out below, or lodge your complaint
with your local data protection authority.
International
Users
Please note that we may transfer,
store and process your personal information outside the country you live in.
Your personal information is also processed by staff and third party service
providers and partners in these countries.
If we transfer your personal
information out of Europe, we will rely on recognized transfer mechanisms like
the European Commission’s Standard Contractual Clauses, or any equivalent
contracts issued by the relevant competent authority of the UK, as relevant,
unless the data transfer is to a country that has been determined to provide an
adequate level of protection.
Contact
Should you have any questions about
our privacy practices or this Privacy Policy, or if you would like to exercise
any of the rights available to you, please call or email us at
infodktrendspotters@gmail.com or contact us at D Block, Jagatpur Cross
Road, Ahmedabad, GJ, 382470, IN.